***UPDATE ON OUT OF STOCK***
Rocky Mountain Soap’s first priority is the safety and quality of our products. In response to a notification from Health Canada about a potential manufacturing issue, and out of an abundance of caution and commitment to customer safety, we are proactively holding a VOLUNTARY RECALL of our hand sanitizer and sunscreen natural products, during which time the products identified may not be sold.
It’s important to note that there have been no adverse reactions reported to us, nor have we received any complaints. During this period, we will fully cooperate with Health Canada to identify and assess any potential improvements to our manufacturing practices. We have not and would not use methanol as an ingredient in our hand sanitizers. Since July 2020, we have only used pharmaceutical grade alcohol which does not contain methanol (an impurity that can be found in some technical grade alcohols). We will continue to analyze and test our products with a goal of resolving Health Canada’s concerns and meeting the high expectations of our customers.
This voluntary recall impacts our stores, our website, and third-party vendors from selling our product during the audit period. There are different levels of recalls and impacts to the consumer. This recall is classified as a Level II Retailer Recall by Health Canada, where we halt sales of the product. For that reason, these products will remain out of stock until this recall is resolved. This is not a consumer-facing recall, and customers do not need to return their product. However, customers who wish to return their products will be fully reimbursed.
We understand recalls can be both concerning and confusing. We are fully cooperating and providing the documentation required to resolve this as thoroughly and efficiently as possible. We value each and every one of you and have deep gratitude for your continued support. We equally value transparency and are more than happy to provide further information or to answer any questions you may have.
Your Rocky Family
Enjoy the sunshine, but not the harmful rays. Nourish and protect your lips with our SPF15 Lip Balm which contains only simple, natural ingredients. This will keep that pucker looking great in the sun and your lips perfectly kissable, no matter what the weather.
Zinc Oxide provides broad-spectrum protection against damaging UVA and UVB rays, while Beeswax and Coconut Oil soothe and hydrate your lips, keeping them feeling soft and kissable during all your outdoor activities. Getting that boost of SPF on your lips keeps you sun safe and all natural.
Click here for more information on natural sunscreen.
Looking for natural sunscreen for the rest of your body? Check out our Natural Sunscreen with SPF31.
Made with: Protective zinc oxide & local beeswax
| Tested on people not animals
| Size/Weight: 5g
- Zinc Oxide 11.2%
Non Medicinal Ingredients:
- Ricinus Communis (Castor) Seed Oil
- Cera Alba (Beeswax)
- Caprylic/Capric Triglyceride
- Glyceryl Isostearate
- Polyhydroxystearic Acid
- Cocos Nucifera (Coconut) Oil
- Cetearyl Olivate
- Sorbitan Olivate (Olive Lipids)
- Natural Vanilla Flavour/Aroma
- Natural Coconut Flavour/Aroma
Apply as needed after drinking, sweating or kissing. Apply generously 15 minutes prior to sun exposure.
The sun may cause sunburn, premature aging of the skin and skin cancer. Avoiding the sun, wearing protective clothing and regular use of sunscreens over the years reduces the chance of these harmful effects.
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