ORDER IN TIME FOR MOTHER’S DAY – Learn More
ORDER IN TIME FOR MOTHER’S DAY – Learn More
Our Rocky Refills program gives your bottles and jars a second life. Once we collect empty containers from our in-store Rocky Refill bins, they are returned to our workshop, to be sanitized, refilled and then back on the shelves to be loved again.
Since its 2020 launch, our Rocky Refill Program has evolved to accept more than just 1-litre bottles—it now also includes select skincare containers.
Please note that we are only able to accept packaging returns in-store.
Eligible Rocky Refill bottles include:
Plastic
Glass
All of our stores are equipped with our special Rocky Refills bins.
After sorting containers, we wash and sanitize everything with hot water and then use a compressed air system to dry. In a step toward a more sustainable process, rather than using an alcohol-based sanitizer, we are now trialing a UV-C light to sterilize our skincare containers before refilling.
Any containers that don't meet our standards are taken to a local facility where they are sorted and responsibly recycled.
Unfortunately, we cannot accept mailed empty containers at this time. Typically, the transportation and resources required for our online customers to post empty containers outweigh the benefits, however we are working towards some alternate options. In the meantime, if you’re unable to drop your containers off to us, we recommend using your local recycling facility instead.
Unfortunately, our retail vendors are not able to accept empty p containers at this time. This will be something we will explore in the future.
We ran a trial refill station in our Canmore location however unfortunately we ran into some roadblocks. Thankfully, our Rocky Refill Program has so far been a more effective solution for all.
With the cost of shipping and the machinery needed to sanitize the bottles we unfortunately cannot offer a discount. So, the cost of our refilled packaging will remain the same.
Through our Rocky Refills program, we work together with you, our Rocky community, to help reduce waste. At Rocky, we see ourselves as both students and stewards of the Earth, actively making choices that benefit our customers and the planet. Every decision we make about our packaging is carefully considered and our work is never done. We're always learning, discovering and striving to do better, always. Thanks for being a part of this journey.
Keep learning about our initiatives and environmental efforts below:
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Rocky Mountain Soap Co
January 30, 2024
Thanks so much for asking Laurie! We carefully follow Health Canada’s monograph that states the product can be claimed as antibacterial and effective against microorganisms like bacteria & fungus (but does not allow for claims of killing viruses). Health Canada stated in November 2023: “To date, there are no hand sanitizers in Canada approved with COVID-19 related claims. Although they have not been tested for effectiveness against viruses such as coronaviruses, hand sanitizers can help reduce the risk of infection by, or spread of, microorganisms.” Please feel free to reach out to us via phone, email or live chat if you have any further questions, we’ll be happy to answer them for you!