How Natural Changed Your Life

Rocky Mountain Soap Company

September 07, 2022

Thank you Janna for reaching out and sharing your concerns with us – we are so sorry to hear that our recent price increase has let you down. Please look out for an email from the Rocky Team, we’d love to chat with you :)

Janna

September 07, 2022

I have been purchasing RMSC products for 15 years, and while the products have always been expensive compared to drug store products, this last price increase has pushed RMSC products into the elitist level. I can no longer afford RMSC products; a bar of soap is $8, Breakout Buster is $12, & face cream is $43! Prices have increased in all sectors for all products & inflation is on the rise, but RMSC product pricing is exorbitant. As a small business owner, I understand the rising cost of owning a business, but I cannot charge more than what my customers can afford. Toxin Free days are nice, but they don’t make up for the absence of product sales, which would allow people on a budget to afford nicer products that are better for themselves & the earth. Unfortunately, RMSC is now only for the wealthy, not the earth.

Rocky Mountain Soap Company

June 17, 2021

Hi Kristin!

Thank you so much for reaching out and taking the time to share your concerns with us.

We’re so sorry to hear that you’re feeling saddened by the increase in our product pricing and we appreciate you raising this concern. We strive to keep the pricing of our products in line with the natural market and there has been a variety of contributing factors that have led to a price increase. This includes the unprecedented events of this past year which unfortunately led to the temporary and in some cases permanent closure of our retail stores, and our vendors for the premium ingredients that we use raising prices. As the natural market continues to grow and innovate we will continue to do our best to stay at fair market value.

We understand and respect that our price points might not be for everyone and thank you again for reaching out.

Have a beautiful day

Kristin

June 17, 2021

I love a lot of your products, and I’m super happy to support local, however your most recent price hikes – especially for the soap (an increase of $1 per bar) are making harder and harder to justify. It’s simply not affordable anymore- as well when I started using your face cream it was $36, now it’s increased to $39 for the same amount of product. It’s just too expensive now

Rocky Mountain Soap Company

May 28, 2021

Wow, thank you:
Mary Lynne
Sara
Alexandra
Connie
So much for sharing your stories. We’re so honoured to be a part of your natural journey!

Connie

May 28, 2021

I love your shampoo and conditioner I Love your soap, deodorant, your body rub, your foot rub, hand soap and your spray for hot hot flastes. Everything made naturally that you make is so fresh. I have been using it all for over 30 years. I tell everyone about you, so many have started to get things from you. I love you Rocky Mountain, I always will.

Alexandra

May 27, 2021

We discovered your shampoo and conditioner during a hotel stay. We had to go right away and buy some to take home. My hair never felt and looked healthier, shinier, and bouncier than with your shampoo. No weird chemicals I can’t pronounce, no weird, overpowering smells that bother me.

Sara

May 27, 2021

My skin! My health! My life! I have lost most of my family members to cancer so switching everything to natural was one of the most important decisions I made for my family and me.

Mary Lynne Martens

May 27, 2021

Spent my 20’s and 30’s looking for products that didn’t give me an allergic reaction and rash after a couple of uses. I’ve been using your essential skin care line for 10+years! I can’t go without!