Shipping Information

Holiday shipping information

Due to a very busy holiday season, our holiday shipping cutoffs have now passed.  

We expect that all Canadian orders placed by December 10 will arrive by December 25. 

Our team is working hard to get orders out as quickly as possible. You will receive tracking information by email as soon as your parcel is scanned by the shipping courier. Please note that there can be a 24–48 hour delay for parcel tracking to activate. 

Shipping timelines are an estimate and cannot be guaranteed. 

United States: Due to extended shipping delays at the border, we cannot guarantee timelines for U.S. bound orders. We cannot ship to PO Boxes, Alaska or Hawaii. 

General shipping information

You will receive tracking information by email as soon as your parcel is scanned by the shipping courier. Please note that there can be a 24-48 hour delay for parcel tracking to activate.

To ensure your parcel arrives safely, please note that orders exceeding $200 CAD in value will either be delivered to your nearest Post Office, or a signature will be required upon delivery. 

We offer a 100% money back guarantee including refunds and exchanges.

Canada Post Disruption for PO Boxes and Remote Locations

We have resumed shipping to PO Boxes and remote locations in Canada; however, customers may experience longer delivery times due to Canada Post’s backlog. Tracking details will be available for your order and reflect the most up to date expectations from Canada Post. We'll keep this page updated if new information becomes available.

For all other orders we are currently shipping via FedEx and Purolator and do not expect shipping delays.

Canadian Shipping

Free Standard shipping for orders over $50 CAD (before tax)

Standard $7.95 (2-8 business days) 

Express $12.95 (1-4 business days)

Please allow additional time for us to process and pack your order. Delivery estimates by province are available at checkout.  

USA Shipping

Rocky remains committed to keeping your shopping experience as smooth as possible while adapting to tariffs that may affect United States-bound orders—click here for our most up-to-date information. 

Free Standard shipping for orders over $50 USD (before tax)

Standard $7.95 (4-7 business days) 

Express $12.95 (2-5 business days) 

Please allow additional time for us to process and pack your order.

Due to extended shipping delays at the border, we cannot guarantee timelines for U.S. bound orders, we recommend ordering as early as possible. We cannot ship to PO Boxes, Alaska or Hawaii.

International Shipping

International shipping rates are calculated by weight during checkout.

International Air service (1 to 2 weeks - not tracked).
Tracked Package (1 to 2 weeks).

Please contact your customs authority to find out if any additional import fees or taxes will be charged.

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