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Gift boxing
  • Gift boxing
Gift Box

Gift Box

$3.00 CAD
$3.00 CAD

We’ll add the finishing touches to your gift by packing the products in your order into a gift box made with FSC-approved paper, lined with tissue, and tied with handmade sustainable ribbon.

Here’s how it works:

Gift box:
We will choose the size of your gift box depending on the number and size of the products in your order. All of our gift boxes are FSC-certified. Please note that the box colour may vary.
 
Sustainable ribbon:
We wrap your gift box with a beautiful ribbon. We partner with a Canadian company that sources this sustainable ribbon which is made from scraps produced by the textile industry, providing a second life to discarded textile off-cuts, rather than sending them to landfills. Please note that each ribbon is unique so the colour may vary.
 
Handwritten note:
To add an optional handwritten gift note to your order, look for the checkbox in your online cart and type in the message you’d like to include.
 
Did you know that each gift set or gift box you purchase gives back to nature?
This holiday, $1 from every gift set or box goes to the Nature Conservancy of Canada to help protect endangered grasslands. Learn more.
 
Please note that our pre-made gift sets are already boxed and will not be gift-wrapped.

Gift boxes cannot be purchased individually without product.

  • Worry-Free Guarantee

    Returns & Exchanges
    We love what we make and we think you will too. But we get it: every now and then a product just isn’t for you. That’s why we offer worry-free returns and exchanges.

    Returns accepted for any reason. 
    We accept returns for any reason, including change of mind, a product not suiting your skin, or a defective or damaged item. Products can be new, opened, or used (we hope you had a chance to give it a try).

    Return window: There is no time limit on returns.

    In-store returns: Bring the item to any of our stores for a refund or exchange. No receipt needed.

    Online order returns: Contact us through our contact form with your order number and we’ll take it from there. If we need the item sent back, we’ll provide a prepaid return shipping label. You can also return online orders to any of our stores.

    Return fees: Returns are free. There are no restocking fees, and we cover the cost of return shipping.

    Refunds: Refunds are usually processed to your original payment method within 5 business days of approval. In-store returns without a receipt are refunded to the original payment method where possible. Original shipping charges are non-refundable, except for orders that arrive damaged or defective.

    Exchanges: Have something else in mind? We’re happy to swap your item for another product.

    Exceptions: Gift cards and free gifts are not eligible for refunds.

    All we ask is that you share your honest feedback. Hearing from you helps us learn, grow, and keep improving the way we do things.

    Contact us

  • Free shipping over $60 CAD

    General shipping information

    Please allow 1-3 business days for us to process and pack your order once it has been placed. You will receive tracking information by email once your order is scanned by the shipping courier. Please note that there can be a 24-48 hour delay for parcel tracking to activate.

    To ensure your order arrives safely, please note that orders exceeding $200 CAD in value will either be delivered to your nearest Post Office, or a signature will be required upon delivery.

    We offer a 100% money back guarantee including refunds and exchanges.

    Canadian Shipping

    Free Standard shipping for orders over $60 CAD (before tax)

    Standard $8.95 (5-7 business days)
    Express $14.95 (2-4 business days)

    Delivery estimates by province are available at checkout.

    USA Shipping

    Rocky remains committed to keeping your shopping experience as smooth as possible while adapting to tariffs that may affect United States-bound orders—click here for our most up-to-date information.

    Due to extended shipping delays at the border we cannot guarantee timelines for U.S. bound orders. We recommend ordering as early as possible. We cannot ship to PO Boxes, Alaska or Hawaii.

    Free Standard shipping for orders over $60 USD (before tax)

    Standard $8.95 (5-7 business days)
    Express $14.95 (2-4 business days) — currently unavailable due to extended shipping delays at the border.

    International Shipping

    International shipping rates are calculated by weight during checkout.

    International Air service (1 to 2 weeks - not tracked).
    Tracked Package (1 to 2 weeks).

    Please contact your customs authority to find out if any additional import fees or taxes will be charged.

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