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July 10, 2019 5 min read 34 Comments
Now, if you’re thinking about switching to using natural hair care product, you likely have a variety of questions ranging from "What’s in it?" to "Does it actually clean my hair?"
We’ve put together a simple list of your natural hair care FAQs for you to delve into to better understand why switching to natural is both safe and effective.
Choose the best fit for your hair type and pair it with our ultimate natural conditioner. That's it, your hair care routine is complete. The latest hair care technology respects your hair, and the result is healthy, balanced, beautiful hair.
Our shampoos are already nourishing as they are. To get the most out of your natural conditioner, we recommend using only a small amount on the tips of your hair for soft, smooth, detangled strands. Since our shampoos are non-stripping, using our conditioner on your roots and scalp may leave your hair heavy. For the time being we've only created one superhero conditioner formula for all hair types, Wild Kindness Natural Conditioner, available scented with Orange & Jasmine, Rosemary Mint or Scent Free.
While testing our conditioner with consumers, we found that overcomplicating the offering was unnecessary. Everyone wanted a conditioner that served the key traits of detangling, smoothing, softening, and hydrating. So we created the ultimate conditioner. We ensured that the scent blend worked beautifully with all of the shampoo scents!
Yes. We’ve never used sulfates and we never will.
Sulfates are used in non-natural hair care as they lather well, which loosens up the grease on your hair to ultimately wash it away and clean it. The problem? Well, sulfates (or SLS) are a known irritant, causing a host of skin problems, including drying. The chemical is also bad for the environment once washed down the drain. We’ve never used sulfates in any of our products, and we never will.
The saponins in the soap nut extract do foam, with additional foaming coming from the coco betaine, which is made from coconut oil and beetroot extract.
Yes, it really does! Our Wild Kindness Shampoo uses some amazing ingredients to keep your hair clean and healthy:
Soap Nut Aqueous Extract & Sodium Cocoyl Glutamate
These plant-based cleansers gently remove dirt and unwanted build-up. Sodium Cocoyl Glutamate is an amino acid (the building blocks of protein) & Soap Nut extract is the cleanser from the shell of the soapberry.
Cellulose
Cellulose is the fibre component of a plant’s structure. This agent binds to the clean hair to help rebuild and condition, improving shine, smoothness, moisture-retention and combing.
We always recommend using it for a month. If you are switching from regular product to ours, your scalp (like your armpits when switching to a natural deodorant) will go through a purge. Your scalp will get rid of the build-up of "stuff" from the other product. Be patient, and see it through. It's worth it!
Our Wild Kindness Hair Care line all have biological pH, however, the Wild Kindness - Volume & Clarifying have a slightly higher pH to give thinner hair volume without weighing it down. All the pHs are between 5-7.
Yes! The colour on your hair is usually deposited on the hair shaft through a chemical process. These hair care products will not negatively interact with this process or its effects.
All of the shampoo formulas are formulated for healthy, balanced hair and scalp, whether wavy, curly or straight. If there are other outcomes desired, like volume or moisture, the customer can choose a different shampoo blend to meet their exact needs, that will also meet the needs of their curls.
All of our shampoos have some amount of hydration and nourishment. However, if you have dry or damaged hair, the Wild Kindness Shampoo - Cedarwood & Lime is your go-to.
Again, the products are formulated for healthy, balanced hair and scalp. Some customers may find the Nourish & Protect blend with Rosemary & Mint to offer them a tingling and refreshing experience.
Unfortunately, none of the Wild Kindness Shampoos and Conditioners are considered an effective treatment for psoriasis.
For children under 2, we would advise only using only a small amount of our Scent Free Shampoo however please be advised this product is not tested for use on infants. For older children, any scent can be used however many Rocky kids love our Root Beer Shampoo.
This can be simply due to different hair types and finding which works best for you! We offer three different formulas so you can match it to your specific hair needs.
Right now, we have formulated our hair care to work well on most hair types. Stay tuned as we are always creating though!
The recipes are not formulated with gluten-containing ingredients, however, our facility is not considered gluten-free and so we cannot guarantee that there has not been cross-contamination. If someone has a gluten contact skin allergy, we would not recommend use.
These products have not been formulated with any animal products and we never test on animals.
The slight scent comes from the natural scent of the soap nut extract and smells similar to tamarind. There are no essentials oils added to these products and never anything synthetic.
The light colour of these products comes from either humic acid and/or soap nut extract and will disappear as soon as you lather up. No colour will deposit on to your hair, tub or shower.
The light yellow comes from the Blood Orange essential oil.
Still have questions? Please feel free to reach out to our Rocky Customer Experience Team! They will be happy to help answer any further questions you might have and can even suggest which shampoo will be best for your hair type.
January 10, 2023
Thank you Monica for your question!
Our Vanilla Coconut Shampoo will be a great option for you and it’s our most cleansing formula thanks to two natural acids – lactic and humic acid. These natural acids will help you get a deeper clean and it’s also a great option for people who want more volume but do not need the extra hydration.
Best of luck and please feel free to reach out to us via live chat or email if you’d like to chat further.
January 10, 2023
Which shampoo works best for EXTREMELY oily hair that requires daily shampooing?
September 27, 2022
Thank you Jess for your question!
Residue and soap scum can be a challenge when using oil based liquids or bar soaps with hard water. We do have a variety of shampoos including some that are lighter in oils (like our Root Beer Shampoo), or are more cleansing with a different PH (like our Vanilla Coconut Shampoo). Please look out for an email from us, we’d love to help you find the best option!
As always, please feel free to email us at info@rockymountainsoap.com if you ever need personalized recommendations or support :)
September 27, 2022
I see back in 2017 you commented that your shampoo does not leave a film with hard water, and I did not have trouble with your shampoo before, but this new formulation leaves a terrible residue on my hair. I’ve only tried the Rosemany Mint; does one of the others react less with hard water, perhaps?
August 23, 2022
Thank you for your comments and questions!
@Alyssa – We would recommend our Cedarwood & Lime Shampoo for post-partum hair. This formula is designed to help repair dry, damaged or distressed hair. Follow up with any of our conditioners to help hydrate and nourish your locks.
@Nicole – It’s always wonderful to hear a good news story like yours! We’re so glad that your new conditioner purchase has helped tame the frizz!
@Michael – Although our haircare products are not formulated specifically for dry scalps, switching to a natural shampoo is always a good start. We’d recommend looking at our Scent Free Shampoo. Made without essential oils, this shampoo is perfect for sensitive scalps and won’t dry your scalp out any further.
As always, feel free to contact us via live chat or email and we’ll be happy to continue the conversation! You can email us at info@rockymountainsoap.com.
August 02, 2022
Hi there! What shampoos and conditioners do you recommend for post partum hair? (Gets distressed around the 3 month mark)
August 02, 2022
Hi. I made it to your warehouse sale last week and (among other items) I bought the Rosemary Mint Hair Conditioner (it was the only ‘flavour’ available when I arrived). I’ve never used RMSC conditioner before.
I am so impressed. My hair is quite frizzy when first washed, and I apply several products to smooth and shine it. I ignored instructions and applied the conditioner all over; liberally at the ends and more conservatively through the rest. What a difference. Other conditioners claim to control frizz, but I never experience that effect – hair is always still frizzy. Not only did it greatly reduce my frizz, it also left my hair shiny. And even though I used it all over, contra to instructions, my hair is not in the least bit heavy or oily. Great job!!
May 10, 2021
I have a dry scalp. Which products would you recommend for me?
January 13, 2021
Hi @CHLOE! Thank you so much for reaching out with this thoughtful suggestion. We’re always looking for new ways to innovate our products and packaging. I’ll pass this comment to production. Thank you so much again, we love hearing from our community.
~Sara
January 13, 2021
I am wondering if you would consider selling bath salts in paper bag packaging to reduce the use of plastic packing. I understand that the plastic is recyclable but paper would also be recyclable and create less waste.
January 11, 2021
Hi @DIANE there’s no update to our formula. We released our current hair care line in July 2019. Thanks for reaching out!
January 11, 2021
Did you change your shampoos again, just when we can’t smell them or anything
September 28, 2020
Hi @Alexis
Our Shampoos and Conditioners are totally natural and Toxin Free. You should have success with them! If you find you’re not happy for whatever reason, however, we do offer a full product satisfaction guarantee. If you’re dissatisfied, all we ask for in return is your feedback.
Thanks!
September 28, 2020
Hi there! I am African American and looking for nontoxic hair line to use. I do not put any chemicals or color in my hair. I am completely natural. That being said my hair needs a lot of hydration. Would you say that your shampoo and conditioner would be good for natural african american hair? Thanks!
July 23, 2020
Such a lovely post. These are some of the most asked questions and even I have encountered these questions so many times. Thanks for addressing them here. Loved the post.
June 05, 2020
Was the rosemary mint shampoo and conditioner (specifically in travel size) discontinued? If so what is a similar alternative?
Thanks!
June 04, 2020
I have hair that is both very fine and dry. Which product should I use?
May 25, 2020
I colour my hair myself simply because I can’t afford to have it done at a salon.
What would you suggest for a shampoo and conditioner ?
May 25, 2020
Do you no longer sell the rosemary peppermint shampoo and conditioner? If not, which current shampoo/conditioner would be most similar.
Thanks!
January 13, 2020
Rosemary leaf oil is listed in the ingredients of Normal Hair Wild Kindness Shampoo. Are the oils in your shampoos infused oils or essential oils?
Thanks!
December 13, 2019
What shampoo would you suggest for graying hair? Are you going to come out with a purple toning shampoo at some point for this. Thanks for your anticipated response.☺
December 13, 2019
I have the lovely Rosemary soap bar and use it for shampoo. Would like a volume building conditioner to go with it. I am allergic to aloe vera so it cannot contain that. Do you have such a product?
December 13, 2019
I am African-American and I straighten and color my hair. Do your hair care products work for African-American hair?
June 14, 2017
Hi @Erin and @Mike I’ve been assured by our chemist that our shampoo will work just fine with hard water and will not leave a film.
May 10, 2017
@Melissa we do actually already make a solid shampoo bar! You can find it on our website, here: https://www.rockymountainsoap.com/collections/natural-bar-soap/products/shampoo-bar-with-rosemary
I am also happy to share that all of our products will be undergoing a packaging review this year, as part of improving our sustainability goals. Please stay tuned for these future improvements.
May 10, 2017
@ Beverley Vass all of our products are made with natural ingredients and are chemical free, so they are safe to wear in the ocean.
May 10, 2017
@Linda Barnum all of our products contain mixtures of natural preservatives and essential oils, which work together to prevent microbial growth. This mixture varies by each product we sell, so if you are interested in understanding the make up of a particular product please let me know and I would be more than happy to share that information with you!
April 30, 2017
Will you consider making solid shampoos & conditioners so you no longer have plastic packaging?
April 27, 2017
How do you prevent microbial growth in your products?
Thanks
Linda
April 21, 2017
This will be more of a question than a comment. I’m wondering if your shampoo, conditioner, and insect repellent are reef free? I go to Mexico and I swim in the ocean with the fish and coral and don’t want to damage that environment. I am a big fan of RMS products.
April 21, 2017
I am curious,how well your shampoo works with very hard well water.
April 20, 2017
I am a hairstylist and have tried a few of these shampoos to finally have something to offer my clients as a 100% natural line because no professional line seems to deliver what they promise. The first time I used these I was very impressed. I also don’t find they impede the colouring process. I only wish they had a good one for restructuring ends and an ultra moisturizing one. Also it would be amazing to see a blow dry Serum.
April 20, 2017
Does your shampoo work with hard water? A lot of natural shampoos react with hard water to leave a film.
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EthinixSalon
September 25, 2023
I absolutely loved reading your blog post on natural hair care! 🌿 It’s evident that you’re passionate about promoting clean, natural solutions for hair care. The FAQs you’ve covered are incredibly informative and will be a valuable resource for anyone looking to make more conscious choices for their hair. Keep up the fantastic work in sharing knowledge about healthy and sustainable beauty practices!